Privacy Policy

Last updated: October 2025

Your privacy is important to us. This Privacy Policy explains how Beth Sertell, MSW, MBA, LCSW (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit bethsertell.com (“the Site”).

By using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Submit a contact form or request information

  • Sign up for emails or resources

  • Schedule a consultation or book services

  • Interact with us through comments, surveys, or feedback forms

This may include:

  • Name, email address, phone number, and any information you share in your message

  • Payment details if you purchase a service (processed securely through third-party platforms)

  • Website usage data (e.g., browser type, device, time on site) collected automatically via cookies or analytics tools

2. How We Use Your Information

We use your personal information to:

  • Respond to inquiries and provide requested services

  • Schedule appointments and manage client relationships

  • Send educational resources, newsletters, or updates (with your consent)

  • Improve our Site’s functionality and user experience

  • Comply with legal obligations or resolve disputes

We will never sell or rent your personal data to third parties.

3. Cookies and Analytics

Our Site may use cookies and similar technologies to enhance your browsing experience and collect anonymous usage data.
We may use tools such as Google Analytics to understand how visitors interact with the Site.
You can adjust your browser settings to refuse cookies, but some features of the Site may not function properly.

4. Email Communication

If you choose to join our email list, you may receive occasional updates or resources.
You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly at hello@bethsertell.com.

5. Data Protection

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
However, no method of data transmission over the Internet can be guaranteed 100% secure, and we cannot guarantee absolute protection.

6. Sharing of Information

We only share your information with trusted third parties who help operate our business (e.g., payment processors, scheduling software, or email service providers).
These partners are required to maintain the confidentiality and security of your data and use it only for the purposes for which it was shared.

7. Your Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your personal information

  • Request correction or deletion of your information

  • Withdraw consent for certain data uses

  • Lodge a complaint with a data protection authority (if applicable)

To exercise these rights, contact hello@bethsertell.com.

8. Third-Party Links

This Site may contain links to other websites. We are not responsible for the content, security, or privacy practices of any third-party websites.
We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

This Site is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If we learn that a child’s information has been provided, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date above reflects the most recent changes. Continued use of the Site after updates constitutes acceptance of the revised Policy.

11. Contact

For questions about this Privacy Policy, please contact:
Beth Sertell
📧 hello@bethsertell.com
📍 Columbus, Ohio